Help With Arbor
Arbor Parent Support Guide
This guide provides quick access to the most useful Arbor help articles for parents and guardians. Please use the links below if you need assistance with logging in, making payments, or selecting meal choices.
1. Logging in to the Arbor Parent Portal & Parent App
Help with first-time login, password setup, forgotten passwords, and accessing the Parent Portal or mobile app.
2. Top Up Accounts and View Payments
Guidance on adding funds to accounts, viewing balances, making payments, and checking payment history.
3. Meal Menu Choices
Instructions for selecting meals, changing meal choices, and managing meal balances through the Portal or App.
Need further assistance? If the guidance above does not resolve your issue, please contact the school office for support via aparsons@woodsetton.ascenttrust.org.uk